Linking Gift Cards to a Price Plus® club Card
Linking Gift Cards on to a Price Plus® club Card Frequently Asked Questions
Now add your ShopRite Gift Card to your Price Plus® Club card and conveniently pay for your groceries at Checkout!
Q: How do I link gift cards to my Price Plus® club Card? Where do I go to add gift cards to my Price Plus® club Card?
A: To link gift cards to your Price Plus® club Card, visit shoprite.com and select the ‘Gift Cards’ tab on the main tool bar. Here you can select – View Gift Card Balance, Link Gift Cards or Manage your Gift Cards. Once you select one of these you will be prompted to log in to your shoprite.com account. You must have a shoprite.com account to complete the process. If you do not have a shoprite.com account, click here to create one.
After logging in, the site will bring you to the screens for viewing a gift card balance, linking the gift cards and seeing the history. Fill in the required fields to get the information you are looking for.
NOTE: Gift cards must have a scratch off/peel off area on the back to be linked to a Price Plus® club Card. You will also need to create a PIN or use the Price Plus® club card PIN you created in store when a refund was loaded to your card. Gift Card history will be populated once you have linked cards on your Price Plus® club Card and transactions have taken place.
Q: How do I check my gift card balance(s)?
A: There are several ways to check a gift card balance. You can use shoprite.com or various in-store resources.
If your card has a scratch off/peel off the area over the security code, then log on to your shoprite.com account and select ‘Gift Cards’ on the main tool bar. (click here) Then select ‘View Gift Card Balance’ in the drop down. NOTE: If the gift card does NOT have a scratch off/peel of area on the back, you cannot check your balance online.
For all types of ShopRite gift cards, you can call 1-800-ShopRite (1-800-746-7748) and use the automated Gift Card Balance feature. Also, while you are in a ShopRite location, you can use the price checkers or visit the customer service desk or ask a cashier to check the balance for you.
Q: Can I check my balance on my ShopRite app?
A: This feature is not currently available on the app. We do plan to add this functionality.
Q: How many gift cards can I link onto my Price Plus® club Card?
A: There is no maximum number of cards.
Q: Can I use the ShopRite app to link my gift cards to my Price Plus® club Card?
A: Yes, click “Gift Cards” on the home screen. Instructions are the same as for shoprite.com
Q: What is the security code?
A: The security code is located under either a scratch off or peel off area on the back of your card. Cards that have this scratch/peel off area can be linked to a Price Plus® club Card via shoprite.com.
Q: I linked a gift card to my Price Plus® club Card, but the store associate told me the gift card is not on my Price Plus® club Card?
A: If a gift card balance cannot be found, we suggest confirming that you have the correct PIN for the Price Plus® club Card you are referencing. If the PIN is correct, there could be a few reasons why there is no balance:
The gift card could be linked to another Price Plus® club Card– If this is a possibility, call 1-800- ShopRite (1-800-746-7748) to review your account status. It’s important that you have only one Price Plus® club Card.
Someone could have used the physical plastic card in store. This may be possible if you did not securely store or destroy the card after loading it, or if you lost it. Please check with family members to see if they used the plastic gift card in store.
Someone who knows your PIN used the funds while shopping in store. We recommend you securely store your PIN and do not share it as it protects any refunds and gift cards loaded to your Price Plus® club Card.
Q: I’ve tried to link my gift card to my Price Plus® club card, but it’s not working. What do I do?
A: Only ShopRite gift cards with a scratch off/peel off area can be linked to your Price Plus® club Card. Cards WITHOUT a scratch off/peel off area can be used when making an in-store purchase. A card may also have a $0 balance and therefore cannot be linked. Or, if someone has your gift card, they may have linked it to another Price Plus® club Card.
Q: Can I link other store/retail gift cards to my Price Plus® club Card?
A: Only ShopRite Gift Cards can be linked to your Price Plus® club Card.
Q: When I try to link my Gift Card, it asks me to validate my PIN. What does this mean?
A: The PIN used to link a Gift Card to a Price Plus® club Card is the same PIN used when adding/redeeming a refund on your Price Plus® club Card. If you are prompted to validate a PIN while trying to link gift cards, a PIN has already been created for your Price Plus® club Card. If you did not create this PIN or if you do not remember your PIN, click here to reset it. You will be directed to shoprite.com.
Q: Should I keep the plastic card once I link it to my Price Plus® club Card?
A: If you see that the gift card has been successfully linked, there is not a requirement to keep the card. Keeping it would be a personal preference. Should you keep the card, be sure to store it in a secure location. The card is still active and can be used in store.
Q: My family and I have separate Price Plus® club Cards. How do I make sure I link it to the correct Price Plus® club Card and retrieve the funds off that card when making a purchase?
A: When you sign up for a shoprite.com account, you must enter a Price Plus® club Card as well as an email address. When linking your gift cards to your Price Plus® club Card, you will sign into this same account. The system will then use the card you entered in your profile as the destination for your linked gift card funds. It’s important that you keep your shoprite.com account up to date and ensure you only have one Price Plus® club Card. You can call 1-800-ShopRite (1-800-746-7748) and a representative can review your account.
Q: When I placed my order, the system used my whole gift card balance. Is there way for me to select the amount I want to use towards my order?
A: Currently the system applies the entire balance to your order when you choose to use your linked Gift Card balance towards your purchase. If the total of your order is less than the amount of the gift card, the system will only use what it needs to pay for the order.
Q: I tried to enter my PIN and the system locked me out. What do I do?
A: If you are locked out of your shoprite.com account, please call 1-800-ShopRite (1-800-746-7748).
Q: I linked a gift card to my Price Plus® club Card, but then I decided to use it on a recent trip to the store. Do I need to log back in to adjust my account?
A: No. If the physical, plastic gift card is used in store, our system automatically updates your Price Plus® club Card balance to reflect this change.
Q: I linked a gift card to my Price Plus® club Card, but changed my mind. What can I do?
A: Once you link a gift card to your Price Plus® club Card, it remains on the card until the entire balance is used. You can always use the physical, plastic card in store. It is still a valid card even when linked to a Price Plus® club Card.
If you have any questions about your Price Plus® club Card, please call 1-800-ShopRite (1-800-746-7748).